In the UK, the Directive is implemented by the Collective Management of Copyright (EU Directive) Regulations 2016.
The Regulations came into force on 10 April 2016, and come in four sections:
Part 1 covers the general provisions of the Directive and its definitions
Part 2 covers standards regarding membership, transparency, governance, distributions and licensing for all Collective Management Organisations (CMO’s) established in the UK (as well as some requirements for other licensing bodies, and users of collective licences)
Part 3 sets a framework for multi-territorial licensing of online rights in musical works
Part 4 covers enforcement, including complaints and alternative dispute resolution procedures and processes for dealing with non-compliance
Collective Management Organisations (CMOs) in the UK: complaints procedures A CMO is a body that is mandated by its members to license their rights and collect and distribute their royalties in return for an administrative fee. They are typically not for profit organisations, and are owned and controlled by their members, who are right holders and others entitled to royalties for the use of copyright works.
Useful guide is here