Stay Legal and e-commerce

Legislation – see page marked Legislation

Information you need to include on your website for any website!

  • Your name, including an email address. You need to offer a way for a consumer to make contact with you in rapid, “direct and effective manner”. Electronic templates are acceptable. That said you must also offer a consumer ( if requested) a way of communicating with you by other means ie by post!

Case reference

  • Your establishment address
  • If you are a company registered in England and Wales or anywhere else for that matter you need to provide a company registration number or the Scottish or Northern Irish equivalent.
    If you are subject to an authorisation scheme for example the SRA- our professional body. If the service provider is a member of a regulated profession (such as a solicitor or a doctor) he must also provide:
  • The details of any professional body or similar institution with which he is registered.
  • His professional title and the member state where that title has been awarded.
  • A reference (ideally through a hyperlink) to the professional rules applicable to the service provider in the member state where he is established. Where no hyperlink can be provided, the service provider must explain how such professional rules can be accessed
  • Your VAT registration number.
  • A slavery and human trafficking statement if your global turnover exceeds £36 million.

Information required from companies only

By virtue of companies must include the following information on their websites including all pages that the company has “caused or authorised to appear” on other website pages (Regulation 29(d)):

  • The company’s registered name (Regulation 24).
  • The part of the United Kingdom in which the company is registered (regulation 7(2)(a)).
  • Its registered number (Regulation 25).
  • The address of its registered office (Regulation 25).
  • Where a limited company is exempt from the obligation to use the word “limited” as part of its registered name, the fact that it is a limited company (Regulation 25).
  • Where a community interest company is not a public company, the fact that it is a limited company (Regulation 25).
  • In the case of an investment company (within the meaning of section 833 of the Companies Act 2006), the fact that it is such a company (Regulation 25).

If a company discloses the amount of share capital on its websites, that disclosure must be to paid up share capital (Regulation 25(3)).

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