Jonathan Davidson, executive director of supervision for retail and authorisations at the watchdog, said: ÂDuring the time in question, BrightHouse was not a responsible lender and failed to meet our expectations of firms in this sector. I am pleased that it has agreed to provide redress to those customers affected by these historic practices.
He added: ÂResponsible lending and the fair treatment of consumers, especially those in financial difficulties or who are vulnerable, are key priorities for us.Â
https://www.theguardian.com/money/2017/oct/24/rent-to-own-retailer-brighthouse-ordered-to-repay-14m-to-customers
