So over the years legislation has been introduced to ensure that users data is protected, and that users can sue an operator when purchasing online.
So how has that gone and what legislation is now in place in the UK?
The primary piece of legislation was addressed in Directive 2000/31/EC on certain legal aspects of information society services (E-commerce Directive), which was aimed at website operators. Directive 97/7/EC soon followed which sought to protect consumers in respect of distance contracts (Distance Selling Directive). The former was introduced via the Electronic Commerce (EC Directive) Regulations 2002 (SI 2002/2013) (E-commerce Regulations) and the latter by the Consumer Protection (Distance Selling) Regulations 2000 (SI 2000/2334) (Distance Selling Regulations).
The Distance Selling regulations was soon replaced by the Consumer Rights Directive (2011/83/EU) (Consumer Rights Directive) and in the UK by the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (SI 2013/3134) (Consumer Contracts Regulations) which come into force last year.