If you do not know who is damaging your reputation on social media, not all is lost!!

It is often that people set up a social media page and work themselves to the bone to build up an audience and make sure they stay on top. However, there are many who know they are being wronged on platforms but do not know exactly who it is. Usually when I take a call on a matter like this, people start by apologising because they think they are going to waste my time. It is quite the opposite and proceedings can be started even if the other party is unknown, and is don’t by going after the person who holds the information of the third party.

A Norwich Pharmacal Order is an Order which requires that a third party who is ‘mixed up’ in the wrongdoing (even if innocently) discloses information as to the identity of the wrongdoer. This is a way to bypass the need to comply with data protection regulations and obtain their identity legally.
To obtain an order, an application must be submitted to the High Court and three requirements satisfied. Firstly, it must be shown that an act of wrongdoing has been committed by the wrongdoer whose identity you are seeking. Secondly, there must be a need for the order, the most common being the inability to obtain identification information. Thirdly the order needs to be made against a person who is able to disclose the information regarding the wrongdoer’s identity if it were not for data protection regulations. Therefore, your case would not be against the anonymous damage maker at first, the Order would be put to the person who hold the information of their identity but cannot release it.

We can guide you through the whole process and will ensure to keep the costs clear and as low as possible. The question you need to ask yourself is whether you want to allow this party to keep damaging your reputation or whether you want to put a stop to it. Make sure you call all us to discuss this further rather than residing yourself to potential humiliation and further damage, because the cost to fight may be more valuable to you than putting up with it.

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