Disputes between social landlords and their tenants regarding disputes about service charges have already been taken out of the court system and are now dealt with by the Leasehold Valuation Tribunal.
The resolution of housing disputes in a Tribunal makes it easier, quicker and cheaper for all parties concerned. Accordingly, it is expected that in due course, all housing disputes will be removed from the jurisdiction of the courts and placed with a specialist housing tribunal where decisions are made by specialist housing judges.
Certain cases involving social landlords (i.e., such as possession claims based on rent and charges, disrepair etc), can be transferred from the county court to the tribunal system, under the Tribunals, Courts & Enforcement Act 2007.
In May 2008, The Law Commission presented a report (‘Housing: Proportionate Dispute Resolution’) which reported that neither landlords nor tenants were content with the existing procedures for dispute resolution and all supported changes and the use of alternatives to judicial determination by court proceedings.